Problems with AVG Antivirus by Grisoft

We have recently been unhappy to find that the AVG Antivirus problem has a bug which causes it to report that installers of our games contain a Trojan Horse. We have checked our programs, and they are currently completely safe and virus-free. (And, if you run a different antivirus program on them, you will find that they have no problems.)

We are working hard to try to get AVG Antivirus to fix this flaw in their software. In the meantime, it will only allow you to install our games if you disable it first.

We are sorry for the inconvenience. At this point, the only good workaround we can give for this problem is to switch to antivirus software that is not buggy. Many apologies while we try to get them to fix the problem.

In the meantime, if you wish to report this problem to them directly, their support page is at

http://www.grisoft.com/doc/51/lng/us/tpl/tpl01

and Grisoft's phone number is 973-218-0688.

Update 11-9-05: I've received an E-mail from Grisoft, and they assure me that this problem will be fixed the next time they update their software. Thanks again for your patience during this mix-up.

Update 11-18-05: Finally this is resolved. Downloading the latest AVG Antivirus update will fix this problem.

- Jeff Vogel